Delete your account or data
You can delete your whole Mamabird account, or just some of your data, at any time. Here's how, and what happens next.
Delete your whole account
In the app:
- Open Mamabird and tap the gear icon at the top of the Today screen.
- Tap Delete everything.
- Confirm. Your baby profile and everything linked to it is removed, and the app returns to the start.
Or by email, if you no longer have the app:
Email mamabird@mamasorganickitchen.com with the subject "Delete my Mamabird account".
Tell us your baby's first name as entered in the app and roughly when you started using Mamabird, so we can find your record.
Delete some data but keep your account
To delete specific data without deleting everything, email mamabird@mamasorganickitchen.com and tell us what you'd like removed.
What we delete, and what we keep
| Data | What happens |
|---|---|
| Your account, email address and account ID | Deleted |
| Baby profiles: name, date of birth, sex | Deleted |
| Milestone answers and notification history | Deleted |
| Notification token for your device | Deleted |
| Usage and crash statistics | Kept for up to 14 months in a form that isn't linked to your name or email, then deleted automatically |
We act on deletion requests within 30 days. Deleted data is also removed from our backups within 30 days of that. We'll confirm by email once it's done if you contacted us by email.